Exiting employees helping themselves to information

It’s not just stationery that walks out of the office with exiting employees.  According to a survey conducted by the records and information management company Iron Mountain, a significant proportion of employees has removed confidential information from the office – in spite of data protection and other information governance guidelines.

2,000 office workers in France, Germany, Spain and the UK were surveyed.  32% of them admitted to taking or forwarding confidential information on more than one occasion.  Of those who are removing information:

  • 51% are taking information from confidential customer databases
  • 46% are taking presentations
  • 21% are taking company proposals
  • 18% are taking strategic plans
  • 18% are taking product or service roadmaps

The employees’ attitudes to their actions are interesting.  Many of those surveyed felt a sense of ‘ownership’ of the information, particularly if they had a role in creating it in the first place.  34% of respondents were completely unaware of any company guidelines regarding the removal of information from the office.

Information and data are – of course – key organisational assets.  Information professionals have the opportunity to influence organisational information governance policy and educate employees about their information responsibilities.

About Val Skelton

I am the editor of Information Today, Europe. On the main site, we cover news and publish feature articles by information, research and knoweldge practitioners and thought leaders. On this blog, we aim to cover other topics of interest to our readers.

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