Tag Archives | Internet Librarian International

“Remember – there is always a customer”

When David Lankes presented his vision of new librarianship at Internet Librarian International, he spoke about changing the conceptual mindsets of librarians.  This involves moving away from ‘lending’ models and embracing sharing models where librarians help their communities grow and learn by providing connections as much as collections.

David also expressed his dislike of the word ‘users’, with its emphasis on an almost passive consumption of resources.  His expressed his preference for the word ‘members’ – a statement which created much discussion, debate (and some dissent) at the conference.

Similar themes emerged at the latest Sue Hill Recruitment (SHR) networking breakfast meeting.   Information professionals in a range of sectors discussed some major shifts and trends which will continue to impact information services in 2013 – from ‘the information chain fallout’ of Open Access to funding shortfalls.

Another topic was a perceived backlash against big IT projects, brought about by a mixture of overhype, poor specification and/or management processes and poor value for money.  There was a genuine feeling that the ‘new’ landscape, in which budgets were tight or even non-existent, would provide exciting opportunities to do things differently and that information teams would have more freedom to create solutions, rather than waiting for IT-driven projects to take the lead.

What really matters is how we help others manage and succeed in 2013 and beyond.  And – no matter what we call them, as one fellow breakfaster said – “Remember – there is always a customer”

(Read SHR’s Suzanne Wheatley’s thoughts on the breakfast meeting.)

Internet Librarian International 2010 – Programme Unveiled

The conference programme for Internet Librarian International (London, 14 – 15 October) is now available.

Internet Librarian International is the innovation and technology conference for information professionals. Keynotes this year come from author Robert Rowland Smith and Hazel Hall of Edinburgh Napier University, who will explore the hidden potential of social media for information professionals and shares her tactics for exploiting social networks.

Over 50 speakers from around the world will present this year, representing a variety of industry sectors, including government, health, education, business and law.

Sessions include Relating value to price and budget, Monitoring and maximising organisational impact, Social and mobile tools, Hot topics in innovation and Digital services for customer satisfaction.

Members of CILIP, SLA Europe, and a number of other associations are all entitled to discounts on the delegate booking fee.

Further information, and download and view the programme here.

Internet Librarian International Announces Dates for London 2010

Internet Librarian International has announced that the 2010 Conference will take place on 14 & 15 October 2010, with pre-conference workshops on 13 October.  The venue will once again be Novotel London West in London, UK.

The 2009 event was a great success with attendees from 33 countries – to get a flavour of the conference, check out this video interview with keynote speaker Cory Doctorow, and watch Dr Peter Murray-Rust’s challenging keynote address. Review the entire 2009 event, and watch out for 2010 developments here.


Welcome to the Information Today Europe blog. Here you’ll find news, comment and analysis on the information industry in Europe, brought to you by the publisher of Information Today, ONLINE Magazine, EContent, KMWorld and Searcher, and the organiser of Internet Librarian International.